Shipping Costs & Delivery Returns
www.coffeebeanery.com offers real-time shipping rates on all U.S. merchandise orders. This applies to U.S. delivery addresses in the 48 Contiguous United States only. Applies to APO/FPO addresses when using a United States ZIP Code only. (Not applicable to Alaska and Hawaii)
Orders for our P.O. Box customers will be shipped via UPS Surepost.
Coffeebeanery.com ships to the contiguous 48 U.S. states, Alaska, Hawaii, Puerto Rico, and Canada. Shipping to other international destinations and U.S territories (such as Guam) is unavailable at this time.
For U.S. orders and shipping with coffeebeanery.com, you must have both a shipping address and credit card billing address within the United States (including Puerto Rico). In addition, the issuing bank must be based in the United States.
For Canadian orders and shipping, you must have both a shipping address and credit card billing address in Canada. In addition, the issuing bank must be based in Canada.
APO/FPO/DPO Military Addresses
All shipments to APO, FPO, and DPO addresses are sent via UPS Surepost. Due to military handling time, delivery to some destinations may take up to 21 days.
The format for military addresses is as follows:
- City: Enter APO (Army Post Office), FPO (Fleet Post Office), or DPO (Depot Post Office).
- State/Region: Enter the two-letter code “AE” for shipments going to Europe, Middle East, and Africa, “AP” for the Pacific zone, and “AA” for the Americas.
- Zip code: Enter the 5-digit zip code.
- Country: Should always be
All return shipments from APO, FPO, and DPO addresses are sent via USPS Priority. Due to military handling time, delivery to some destinations may take up to 21 days.
General Delivery Times
UPS Ground, 3 Day, 2nd Day Air, and Next Day Air deliver Monday – Friday.
Orders will process within 48 hours. All expedited priority orders must be placed by 12 noon Eastern Standard Time (EST) to be processed on the same business day. If placed after this, your order will be processed the following business day. Large orders may take up to seven additional business days.
Monday – Friday excluding federal holidays within the United States.
When we offer special shipping rates, we reserve the right to limit quantities.
Domestic orders only. If you must change the shipping address on your order after it has been shipped, there will be an $11.00 USD charge to your account.
Need to Return Your Purchase?
If you are not 100% satisfied with your purchase, we will be happy to accept a return for a full refund. We regret that we are unable to refund your original shipping charges unless the return was a result of our error.
You can return your purchase for up to 14 days from the purchase date. Products must be in the condition you received them and in the original box and/or packaging. Any electronic product that has been opened and/or used cannot be returned unless the unit was received defective. Opened coffee, tea or other food product will be exchanged for the same product only.
Please call 1-810-733-1020 to return the purchase to us.
How will my return be credited back to me?
♦ When you return your purchase to coffeebeanery.com by mail within 20 days of purchase date, you will receive a full refund to your credit card for the price of the item(s).
♦ Items received more than 21 days after the purchase date may not be returned by mail
Please do not return items purchased at coffeebeanery.com to our franchise locations.
*International orders on CoffeeBeanery.com are excluded from free return shipping.